Order Processing Time

All orders are processed within 1–2 business days (Monday to Saturday, excluding public holidays) after receiving your order confirmation. You will receive a notification once your order has been dispatched.

Shipping Timelines

Estimated delivery times after dispatch:

• Within Kerala: 2–4 business days
• Other states in India: 4–7 business days
• Remote or rural areas: May take up to 10 business days

These are estimated timelines and may vary due to unforeseen circumstances such as weather conditions, courier delays, or public holidays.

Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you confirm your order. We periodically offer free shipping promotions — check our website for current offers.

Order Tracking

Once your order is shipped, you will receive a tracking number via email or SMS. You can use this to monitor the status of your delivery through our courier partner's website or app.

Delivery Failures

If a delivery attempt fails due to an incorrect address, unavailability of the recipient, or refusal to accept the package, the order may be returned to us. In such cases, re-delivery charges may apply. Please ensure your shipping address and contact details are accurate at the time of placing the order.